Refund policy

Do you have a Return Policy?

If you have discovered a problem with your order upon receiving it, please contact us immediately! Any errors or shortages must be reported within 2 days of receipt. Please keep all tags or packaging with the merchandise. If we do not receive the information we need in time, then no return or refund will be issued.  

Here at My Inner Baby, we love to see happy smiles from our customers! Please ensure all sizes and quantities are correct before placing your order as our items are non-refundable due to the intimate nature of these products. Please measure your body utilizing the size charts provided by the manufacturers (diapers, bodysuits, plastic pants, etc.) - It's important to note that some manufacturers' sizes run small (ex: ODU & LFB products)

*Diapers, plastic pants, and pacifiers cannot be returned under any circumstances once they leave our facility, even if a bag or case has not been opened. We have samples of all diapers available for purchase so you may ensure the proper fit before placing a larger order.

What if I need to cancel my order?

Please note, the moment you hit the checkout button on our site, payment has been processed, the order has been queued, and everything is in motion to ship your purchase. If you wish to cancel your order, please contact us immediately! Once the order has been packaged and a shipping label generated, then there will be a 30% restocking fee on the entire purchase.  Any orders canceled before they have been processed will be subject to a 20% processing fee as the payment fees are not refunded by our processor, and cancellations result in a lot of back end work for our team (and accountant). 

Restocking Fees & Authorized Returns

In the rare event that a return is explicitly authorized by our team:

• Restocking Fee: All permitted returns are subject to a 30% restocking fee.

• Shipping Costs: The refund will also be minus the actual shipping charges paid by My Inner Baby to send the order to you (this applies even if your order originally qualified for "Free Shipping").

Made a mistake?

Accidents happen, and we understand completely! However, if you notice that you made a mistake after completing your order, contact us immediately! Call us at (317) 733-7268 or by using our contact us form.  It is our goal to make sure you’re satisfied with your order!

Undeliverable or returned packages:

If your package is returned to us due to being undeliverable, improper or incomplete address, not collected at the pickup point, customs, refusal, or any other reason, we'll provide you with an option to reship or refund. Reshipment will require payment of the additional costs to ship this order a second time. Please note, any refund will be subject to a 30% restocking fee plus the original cost of shipping (even if noted as free), plus any return shipping fees by the carrier.

Additional verification:

In our ongoing effort to ensure the security and satisfaction of all our customers, there may be times when we require a bit more information to verify your order. This is simply a routine check to protect you and us! If we request additional details and don't receive them, we'll consider it a voluntary cancellation of the order, in line with our existing policies. Rest assured, we'll always communicate clearly and work with you to make this process smooth and stress-free.

Late deliveries:

While we ensure your order is processed and handed to the carrier promptly, transit times are estimates provided by the shipping provider and are not guarantees. Because these delays are entirely outside of our control, we are unable to offer refunds on shipping charges due to carrier-related delays or service interruptions.

Last updated: 2/12/2026